Snack Land (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights.
1. Information We Collect
- Contact details you provide: name, email address, phone number
- Delivery address(es) for order fulfilment
- Order history and cart contents
- Account login details, if you create an account
- Basic technical data (browser type, device, pages visited) via standard website analytics
2. What We Don’t Collect We do not collect or store your full card, UPI, or net banking credentials. All payment processing is handled directly and securely by our payment gateway partner, Razorpay.
3. How We Use Your Information
- To process and deliver your orders
- To communicate order confirmations, shipping updates, and support responses
- To respond to enquiries submitted via our contact form
- With your consent, to send you marketing emails about new flavours, offers, or restocks (you can unsubscribe at any time)
- To improve our Site and product offering
4. Sharing Your Information We share the minimum necessary information with:
- Razorpay, to process payments securely
- Courier/shipping partners, to deliver your order
- Service providers who help us run the Site (e.g., hosting, email delivery), under confidentiality obligations
We do not sell your personal information to third parties.
5. Cookies Our Site uses cookies to keep your cart contents saved as you browse and to understand how visitors use the Site. You can disable cookies in your browser settings, though some features (like the cart) may not work correctly without them.
6. Data Security We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
7. Your Rights You may request access to, correction of, or deletion of your personal data at any time by contacting contact@snackland.in. We will respond within a reasonable timeframe.
8. Children’s Privacy Our Site is not directed at children under 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
10. Contact Us For any privacy-related questions, contact contact@snackland.in or +91 89557 34094